Privacy Policy
How Lara Maids collects, uses and protects the information you share with us through this website, by phone, by text and by email.
Last updated September 2026Who we are
Lara Maids provides house cleaning, home organization, power washing and painting services in Raleigh, Cary, Apex and the Triangle area of North Carolina. In this policy, “Lara Maids”, “we” and “us” mean our company, and “you” means anyone who visits laramaids.com or contacts us.
Questions about this policy can be sent to contact@laramaids.com or by calling (919) 601-3676.
Information we collect
We collect only what we need to answer you and deliver our services:
- Details you give us: your name, phone number, email, address or town, the service you need, the size and condition of your home, access instructions and any notes or photos you send.
- Booking and payment details: appointment dates, service history and invoices. Card payments are processed by our payment provider; we do not store full card numbers.
- Website data: pages visited, the device and browser used, approximate location and the page or ad that brought you here, collected through cookies and similar tools.
How we use your information
- To reply to your request, prepare your quote and schedule your service.
- To send appointment confirmations, reminders, invoices and follow-ups.
- To give our team the access and home details they need for the visit.
- To improve our services, website and customer experience.
- To measure whether our advertising brings in requests.
- To meet legal, tax and accounting obligations.
Text messages (SMS)
When you give us your mobile number and ask for a quote or book a service, you agree to receive text messages from Lara Maids about your request, appointments, reminders and service updates. Message frequency varies. Message and data rates may apply.
Reply STOP to stop receiving messages at any time, or HELP for help. You can also call (919) 601-3676.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never sold or shared with any third party.
Photos of your home
Our team may take before and after photos of the areas we clean or paint for quality control. These photos are kept internal and never show personal documents or identifying details. We only use photos of your home in marketing with your permission, and you can say no at any time.
How we protect and keep data
We use reasonable technical and organizational measures to protect your information, and access details such as door codes and keys are shared only with the team members assigned to your home. We keep information for as long as we need it to provide services, keep accurate business records and meet legal requirements, then delete or anonymize it.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop marketing messages, by emailing contact@laramaids.com or calling (919) 601-3676. We will respond within a reasonable time. We may need to keep some records where the law requires it.
Children’s privacy
Our website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. Continued use of the website or our services after a change means you accept the updated policy.
Contact us
Lara Maids, Raleigh-Durham, North Carolina.
Phone or text: (919) 601-3676
Email: contact@laramaids.com